Massey Services Pest Control Review And Prices For 2024 (2024)

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Our Verdict

Massey Services has over 90 years of experience providing pest prevention and termite protection to over 800,000 customers. Massey is determined to achieve total customer satisfaction as a regional pest control service company. However, like other branch-based companies, Massey Services is subject to reviews and complaints that are directed to specific branches.

When treating pest issues at home, it’s best to contact a professional pest control company immediately. Read through to find out if Massey Services is the best company for your needs.

Pros

Provides additional mosquito and comprehensive pest control services
Offers free inspections
Has an app to manage your account

Cons

No online quote form
Only available in eight states
Bed bug control services only available for commercial properties

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3.4

Massey Services Pest Control at a Glance

Massery Services has been in business for almost 100 years. The regionally-focused pest control company offers solid guarantees for its services. Depending on availability and where you live, Massey Services offers general pest control quarterly, bi-monthly, or monthly.

Massey Services focuses on a five-step pest control and prevention program that involves:

A thorough initial inspection of your home
Identification and elimination of existing pest issues
Developing a personalized pest control program for each home
Sealing off new entry points
Applying targeted pest control treatments to the home’s exterior

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Terminix

BBB Rating

States Serviced

Effectiveness Guarantee

Yes

Terminix

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Pests Massey Services Pest Control Treats

Massey Services focuses on eliminating common household pests, including:

Ants
co*ckroaches
Spiders
Fleas
Ticks
Rodents
Silverfish
Earwig
Millipede
Mosquitoes

Massey Services Pest Control State Availability

Massey only provides services in these states:

Florida
Georgia
Louisiana
Texas
South Carolina
North Carolina
Virginia
Oklahoma

Florida is the state with the most locations (115), while Virginia only services two locations.

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Other Benefits

Massey Services offers a 30-day guarantee promise in case you have an issue. A technician will respond to any issues within 24 hours. Massey Services will return to your house and re-treat your property at no additional cost. If the issue persists, with their 30-day money-back guarantee, the company will issue a full refund.

Specialized Services:

One of Massey’s most specialized services is termite treatments for your home. The company offers treatments for prevention and active infestations, including:

Soil treatments: This treatment is applied directly to the soil under and around the property to set a barrier that eliminates termites when they come in contact with the material.
Bait systems: These are designed to eliminate termite colonies in and around the house.
Wood treatments: This is a preventative termite control treatment that helps prevent Drywood termites.
Fumigation: This method is used when the infestation is in hidden or inaccessible areas.
Direct treatment: This option provides localized treatments for isolated infestation and control.

In addition to pest control services, Massey Services also provides specialized services such as:

Landscape services
GREENUP Lawn fertilization services
Lawn aeration services
Irrigation services
Water conservation consultations
Sprinkler maintenance
Commercial pest control services

Home Services

While Massey Services doesn’t offer additional home services, the best control business does provide disinfecting services for commercial properties.

Fine Print

Massey Services does not offer quotes over the phone or online. Instead, the company provides free inspections to have a technician visit your home to give you a full written estimate. However, customers get access to the Massey App, where they can manage their accounts, pay bills, sign up for paperless billing and communicate with a customer care team member.

The app also allows customers to submit service requests, review their service history and more.

How Massey Services Pest Control Stacks Up

Keep in mind, Massey Services has multiple Better Business Bureau (BBB) listings for different branch locations. Some are BBB-accredited, while others are not. There’s also a range of ratings, but overall the business maintains a rating of A-.

Company	BBB Rating	States Serviced	Effectiveness Guarantee	Learn More CTA text	Learn more CTA below text
Massey Services Pest Control	A-	8	Yes	Get Free Estimates	From Participating Partners
Orkin	A+	47	Yes	Get Free Estimates	From Participating Partners
Viking Pest Control	A	4	Yes	Get Free Estimates	From Participating Partners

Is Massey Services Pest Control Right for You?

Massey Services is a solid choice for homeowners in several states looking for more than pest control services. The company offers a comprehensive money-back guarantee on services and a convenient app to manage accounts. It also provides specialty services like termite control, mosquito prevention and irrigation.

However, Massey Services has limited availability, and not having an online quote or over-the-phone quote system can be a serious drawback for many customers. Other companies can provide at least general estimates over the phone, giving you a better idea of whether you want to proceed.

Best Pest Control Companies By Cities

Methodology

To determine the best pest control company ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 30 major companies, with each company’s star rating determined by evaluating a variety of metrics, including:

BBB grade (20%)
Range of insects treated (20%)
Effectiveness guarantee (15%)
States serviced (15%)
BBB accreditation (10%)
Bacterial/viral disinfection (10%)
Free inspection (5%)
Online quote available (5%)

Frequently Asked Questions (FAQs)

How much do pest control companies cost?

Most pest control costs vary depending on various factors such as pest types, the degree of the infestation and the size of your home. A single treatment can cost between $250 to $600, while comprehensive services like termite fumigation can cost up to $2,000.

Does Massey Services spray for weeds?

Massey Services offers lawn care and landscape services that include spraying for weeds. Massey Services’ landscape experts will create a customized weed control plan for your lawn.

Do I need to be home for the inspection?

According to Massey Services, you must be present for an inspection. This is to ensure you can discuss current concerns and understand the process. The inspection should take about 45 minutes, including a complete review of the technician’s findings. However, services will not be performed on the same inspection day unless it’s an emergency.

What chemicals does Massey Services use?

There are many chemicals used for pest control services. The most common ones are pyrethrins and pyrethroids pesticides. However, Massey Services uses personalized chemicals depending on the type of pests in your home and your current needs.